Choose a service region first, then consider the connection path. The region determines your exit location; the route type describes how the connection is set up. Your experience also depends on your local network and the app you’re using.
Browse routes by region
This is a reference directory of regions and route types, not a complete inventory or live status list. Check the client after signing in for currently available routes. The same region may offer different connection paths, and similar names don’t necessarily mean the same exit location.
Regions, cities, and connection paths
Country / region
City
Route type
Streaming support
Asia-Pacific
Singapore
Singapore
Relayed
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Japan
Tokyo
IEPL
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Hong Kong, China
Hong Kong
Direct
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South Korea
Seoul
Relayed
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Australia
Sydney
Direct
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New Zealand
Auckland
Relayed
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North America
United States
Los Angeles
IEPL
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United States
New York
Relayed
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Canada
Toronto
Relayed
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Canada
Vancouver
Direct
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Europe
France
Paris
Relayed
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Switzerland
Zurich
Direct
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Germany
Frankfurt
IEPL
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United Kingdom
London
Relayed
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Netherlands
Amsterdam
Direct
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Sweden
Stockholm
Relayed
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Other regions
Brazil
São Paulo
Relayed
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South Africa
Johannesburg
Relayed
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United Arab Emirates
Dubai
Direct
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Chile
Santiago
Relayed
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On smaller screens, swipe horizontally to view the full table. Your exit region doesn’t determine your streaming account’s region, and a route type doesn’t guarantee streaming access.
Streaming availability depends on platform policies, account region, content licensing, and how the exit location is identified. Check the client label, then test access on the platform. A region name alone doesn’t guarantee access to a particular library.
Route types and costs
IEPL, relayed, and direct describe how a connection path is arranged, not a universal performance ranking. Compare the connection setup alongside the time of day, your local ISP, and the destination server’s location.
Dedicated connection
IEPL
For sustained connections and repeat testing
IEPL generally refers to cross-border traffic carried in part over an Ethernet private line provided by a carrier. Compared with relying entirely on public internet routing, a private line can make the path more controllable. However, network conditions still matter between your device and the access point, and between the exit and the destination service. An IEPL label in the client doesn’t mean the entire connection avoids the public internet.
This type of route can suit work sessions that need to stay connected, remote collaboration, and extended streaming. Costs typically reflect private-line capacity, access maintenance, and capacity planning. Higher infrastructure costs don’t mean every connection will be faster. An unstable local Wi-Fi connection or a slow response from the destination platform won’t be fixed simply by changing connection type.
For a meaningful comparison, test different routes to the same region at your usual times, keeping the app and device unchanged. Watch for dropped sessions, repeated page reloads, and playback interruptions rather than choosing based on the route name alone.
Gateway forwarding
Relayed
For situations where you need another connection path
A relayed connection adds an access or forwarding node between your device and an overseas exit. Requests reach the entry point first, then follow the configured path to the exit. The benefit isn’t simply adding another connection hop; it lets the service choose a more suitable entry point and onward route, reducing reliance on a direct connection from your device to a remote exit.
If an exit region suits your needs but a direct connection performs poorly, try a relayed route in the same region. Compare it for everyday browsing, research, or regular streaming. A relay isn’t automatically a private line: performance varies with the underlying network, forwarding setup, and exit location.
Relayed routes involve entry-point deployment, forwarding resources, and path maintenance. They often require more coordination than a simple direct connection, but labels alone don’t establish a fixed cost ranking for every route. Keep the region unchanged and switch only the route type to help determine whether a change comes from the connection path or the content region.
Direct connection
Direct
For situations where the local route to the exit works well
Direct generally means your device connects to the relevant exit or service access point without an additional service relay. The path is relatively straightforward, with fewer deployment and maintenance steps. “Direct” describes the connection setup; it doesn’t mean the data bypasses ISP routing across the internet.
When public routing between your local network and the exit is suitable, a direct connection can work well for web browsing, lightweight apps, and reading. It’s more sensitive to your ISP’s international routes, peering, and time of use. Results can vary between home and office networks, so another user’s route choice may not work the same way for you.
Direct connections typically avoid costs associated with leasing a private line or adding a relay layer. Lower costs don’t necessarily mean a worse experience or a different subscription price. Check the VPNBen plans page for current pricing. These descriptions explain connection setups; route labels don’t incur extra charges.
Consider the connection path, exit region, and app outcome separately
Different paths can be available in the same city, and the same path can connect to different exits. Quantum encryption is a service trust feature, not a substitute for checking whether your target app connects. Start by identifying the region you need, compare connection performance, then test the specific features you rely on.
Distance isn’t the only factor. Content region, account requirements, session stability, and the destination service’s location are often more useful than how close two places look on a map.
Everyday browsing
Start with a reliable everyday exit
Research, web reading, and email usually don’t require a specific content region. Start with a nearby region available in the client. Check that the homepage, sign-in page, and page content all load properly. Don’t assume a page is working just because its title appears; also test images, attachments, and site search.
Once you find a route that works well, keep it as your regular choice and set up another route with a different connection path as a backup. If only one website is acting up while other pages work, check the website’s status and the client’s routing rules before switching regions.
Streaming
Check the target library, then test playback
Platforms such as Netflix and HBO determine available content based on factors including your account, licensing region, and exit location. Choose a region that matches the content you want, then check the streaming label in the client. Opening the platform homepage only confirms basic access; search for the specific title and play it to check subtitles, audio, and uninterrupted playback.
If you see a region warning, fully close the streaming app, check your current exit and routing rules, then reopen it. If playback stutters, also check your local Wi-Fi, downloads on other devices, and the platform’s status. For route suggestions and content-region guidance, see the streaming access guide →.
AI Tools
Check regional availability and account access separately
Before using an AI tool, review the service’s published regional availability and account requirements. A working network connection doesn’t mean your account is eligible or that paid features are enabled. Choose an exit in accordance with the service’s rules; changing routes isn’t a general fix for account issues.
After signing in, try to keep the same exit region throughout your session. Avoid switching routes during a long conversation, file upload, or content generation. Check more than the sign-in page: confirm you can submit a request, receive a complete response, and work with attachments. If a long task is interrupted, check its status before retrying to avoid duplicate submissions.
Gaming
Compare routes to the game server region
Gaming performance depends on the full path between your device and the game server. The exit city and server location are only part of that path. Choose a region that matches your game server and confirm that the client is routing game traffic. If your browser uses the route but the game still uses your regular network, changing the exit usually won’t resolve the routing issue.
A network acceleration subscription shouldn’t be taken as dedicated optimization for every game. Before joining a match, check that sign-in, updates, and multiplayer connections all work. Avoid switching routes once a match is underway. If you disconnect, consider your local network, server maintenance, and connection path rather than judging a whole region by one failed attempt.
Work
Prioritize session stability and your organization’s policies
Remote meetings, cloud documents, and business apps depend on a stable connection. First check whether your organization allows access to its systems through this type of network. Then choose an exit that matches your work region and performs reliably at your usual times. For accounts with regional access rules, sticking to one region usually makes troubleshooting easier than frequently changing routes.
Check your connection before a meeting, testing audio, shared documents, and file uploads separately. If your office also uses a business network access tool, confirm how the routes and traffic rules are arranged to prevent clients from conflicting. VPNBen supports unlimited devices, but keep an eye on plan data and competition on your local network.
How to verify your connection
Assess account sign-in, route connection, and app functionality separately. This helps avoid unnecessary route changes and makes it easier to describe any issues accurately.
Get the client and subscription from your dashboard
VPNBen supports Windows / macOS / iOS / Android / Linux. Get the client and subscription from the user dashboard; sign in to retrieve your subscription. The iOS download option is available according to the active plan rules shown in the dashboard. No email address is required; create an account with a username and password.
After importing your subscription, refresh the list and confirm that the selected region and route type are the ones you expect. If the client list differs from this reference directory, rely on the routes currently available in the client. Don’t assemble route addresses manually.
Compare routes on the same device and local network, using the same target app. Change only one factor at a time—region or connection path—and note page loading, session continuity, and interruptions. Changing rules, the client, and the route all at once makes it harder to tell what helped.
Monthly subscription data resets each month on the activation date. Data add-ons remain available until used and never expire. A successful connection doesn’t mean you have enough data; if a service won’t load, also check your subscription status and remaining data in the dashboard.
When requesting help, include your client platform, selected region, route type, target app, and the step where the problem occurs. For example, distinguishing “can’t sign in to the app” from “can’t play content after signing in” makes the issue easier to diagnose than simply saying “the route doesn’t work.”
When submitting a ticket through the user dashboard, don’t include your account password or full subscription link. Hide subscription credentials and personal content in screenshots. If the same service has issues across multiple routes, also check its service notices and your local network status.